1. If you are using a RingCentral-provided desk phone: dial *86 to access the Account Management Menu. If not, go to Step 3.
2. Using your phone's dial pad, enter your pin, then press # (pound key). Go to Step 6.
3. Dial your RingCentral Main or Local Number.
4. Dial the extension number then press * (star key). If you do not have extensions, simply press * (star key).
5. Using your phone's dial pad, enter the extension's PIN then press # (pound key). Once logged in, the system announces the number of messages in your extension's mailbox, then gives you the option to listen to your messages, manage your account, place a call, or change your queue status (only available when your extension is part of a call group).
6. Press 1 to listen to your messages. The system announces how many messages are saved, then plays your first message. It announces when you have received it (date and time) and who sent the message.
You can do the following actions after listening to a message:
Press 1 to repeat the message.
Press 2 to save the message.
Press 3 to erase the message.
Press 4 to return the call.
Press 5 to forward the message you have listened to an extension.
Press 6 to skip listening to the message.
Press * (star key) to exit the review of the messages.
Pressing the * (star key) lets you go back to the previous menu.