UniFi Cloud Adoption - SSH Method
- This is the most reliable way to adopt a device, but if you are looking for something easier you can try the Ubiquiti Device Discovery Tool method
- If you run into any problems, check the troubleshooting guide
- If your device is already adopted by another UniFi controller, you should do a site migration
- There are also several other options for device adoption
1. Download, install, and run: Ubiquiti Device Discovery Tool
2. Click "Scan"
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3. Click "UniFi Family" to switch to the UniFi device view
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4. Copy the IP address of the device
5. Download, install, and run: PuTTY
6. Enter the IP address of the UniFi device, Port 22, Connection type: SSH, and click "Open"
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7. Log in
The default username is ubnt and password is ubnt.
- If the device has been adopted previously, it will need to be factory reset by holding the reset ping for 30 seconds
- Device credentials can also be retrieved from the previous UniFi controller under Settings > Site > Device Authentication
- The password will not appear in the PuTTY window as you type it
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8. set-inform http://your-server:8080/inform
Enter the set-inform command above, replacing "your-server" with your HostiFi server name. Make sure to use http:// and :8080/inform, which is the protocol and port used for device communication. Always use a DNS name instead of an IP address, that way devices will not disconnect if the IP address of the controller ever changes
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9. The device should show up for adoption in your UniFi controller, click "Adopt"
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7. The device status should change quickly from "Pending" to "Adopting"
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8. set-inform http://your-server:8080/inform
Enter the set-inform command from step 8 again to complete the adoption request
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9. The device status should change quickly from "Adopting" to "Provisioning"
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10. The device will receive its new configuration from UniFi and reboot, then the status will change to "Connected"
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9. From there you can upgrade the device firmware, and begin configuring your network under Settings!